Why Global Protect VPN Is Essential For UMD Community: A Comprehensive Guide

Table of Contents

Introduction

In today’s digital age, where data security is paramount, having a reliable Virtual Private Network (VPN) is crucial for safeguarding sensitive information. For the University of Maryland (UMD) community, GlobalProtect offers a robust solution, providing encrypted connections for off-campus devices to the UMD network at no additional cost.

Global Protect VPN
is Essential for UMD Community

What is GlobalProtect?

GlobalProtect is a VPN service that establishes encrypted connections between off-campus devices and the UMD network. It ensures secure access to network resources, enhancing data protection for users.

Security Features of GlobalProtect

GlobalProtect boasts several security enhancements, making it a preferred choice for the UMD community.

Duo/MFA Authentication

All connections through GlobalProtect require Duo/MFA authentication, adding an extra layer of security to prevent unauthorized access.

Isolation of Users

GlobalProtect isolates users from each other, mitigating the risk of malware spreading between connected devices and enhancing overall network security.

Advanced Firewall Protection

GlobalProtect sessions terminate on a PaloAlto firewall equipped with advanced protection against Spyware, Malware, and service exploits. These features collectively fortify the network infrastructure, ensuring a secure environment for data transmission.

Access Control with OpenLDAP/Grouper and Active Directory Groups

GlobalProtect allows precise control over network resource access through integration with OpenLDAP/Grouper groups and Active Directory groups.

Implementation of User-ID Feature

DIT has leveraged Palo Alto’s User-ID feature to implement GlobalProtect effectively. This enables the creation of firewall rules based on user group memberships, ensuring granular control over resource accessibility.

Getting Started with GlobalProtect

Public Beta Release

The Public Beta of GlobalProtect will be available in early July, providing an opportunity for the UMD community to embrace this secure VPN solution.

Client Installation

Clients can be easily installed by downloading them from TERPware, ensuring a seamless setup process for users.

Compatibility

GlobalProtect offers clients for various operating systems, including Linux, iOS, Android, and Chrome OS, catering to diverse user preferences.

Client Maintenance and Support

Automatic Upgrades

GlobalProtect prompts users for upgrades upon connection and periodically enforces upgrades to maintain consistency across client versions.

Connection Duration

Users can stay connected to GlobalProtect for up to 7 days, providing flexibility in accessing network resources without frequent reconnections.

Real-time Group Membership Updates

Changes in group memberships reflect in real-time, eliminating the need for users to log out and back in for access modifications.

Gateway Options and Special Use Cases

Gateway Selection

Users can choose between “Best Available” and “TunnelAll” Gateways based on their specific requirements, ensuring optimal performance and security.

Support for Special Use Cases

The “TunnelAll” Gateway is ideal for scenarios where all traffic, including internet traffic, needs to be tunneled, such as accessing resources from abroad.

Troubleshooting and FAQs

Reporting Issues

Users encountering issues or difficulties can report them promptly for resolution, ensuring uninterrupted access to network resources.

GlobalProtect IP Addresses

All GlobalProtect clients are assigned IP addresses within the designated range, facilitating network management and troubleshooting.

CAS and Duo Authentication

Authentication through CAS and Duo is mandatory for all GlobalProtect users, enhancing overall security posture.

Support for Windows Start Before Logon (SBL)

GlobalProtect supports SBL, allowing users to establish VPN connections before logging into Windows systems.

Limitations on Apple Continuity Features

While GlobalProtect provides robust security, it does not support Apple AirDrop, Handoff, and other Continuity features due to compatibility constraints.

Data Collection and Privacy

GlobalProtect collects data locally on the device for policy enforcement purposes, ensuring privacy while enabling advanced security measures.

Uninstallation Guide for Mac OS

For users seeking to uninstall GlobalProtect from Mac OS, a step-by-step guide is available for seamless removal.

Conclusion

GlobalProtect stands as a cornerstone of data security for the UMD community, offering robust encryption, access control, and user-friendly features. By leveraging its capabilities, users can confidently access network resources while ensuring the integrity and confidentiality of their data.

FAQs

Why is GlobalProtect essential for the UMD community? GlobalProtect provides encrypted connections to the UMD network, ensuring data security for off-campus devices at no additional cost.
How can I install GlobalProtect clients? Clients can be downloaded from TERPware, with options available for various operating systems.
Does GlobalProtect support mobile devices? Yes, GlobalProtect offers clients for iOS and Android, enabling secure access from phones and tablets.
What is the difference between “Best Available” and “TunnelAll” Gateway? The “Best Available” Gateway is recommended for most users, while the “TunnelAll” Gateway tunnels all traffic, ideal for specific use cases like accessing resources from abroad.
How do I report issues with GlobalProtect? Users encountering issues can promptly report them for resolution, ensuring uninterrupted access to network resources.